Frequently Asked Questions

Welcome to The ZBCTN's FAQ page! Here you'll find answers to the most common questions about our products, services, and shopping experience.

What types of products do you offer?

We offer a wide range of high-quality beauty supplies and fashionable clothing designed to enhance your beauty and style. Our exclusive collections are carefully curated to keep you up-to-date with the latest fashion trends.

How can I place an order?

Placing an order is easy! Simply browse our online shop, add your favourite items to the cart, and proceed to checkout. Our webshop is designed to provide a seamless shopping experience.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, PayPal, and other popular payment gateways to make your shopping experience as smooth as possible.

How fast is your delivery service?

We pride ourselves on prompt delivery services. Most orders are processed within 24 hours and arrive within 3-5 business days, depending on your location.

Can I return or exchange an item?

Yes, we offer a hassle-free return on some items, item has to still be the original pack, WIGS are NON REFUNDABLE, . If you're not satisfied with your purchase, please contact our customer service team within 30 days of receipt to arrange a return or exchange.

Have More Questions?

If you have any further questions, feel free to reach out to our dedicated customer service team. We're here to help you with any inquiries you may have.